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Overview:

Pitzhanger Manor & Gallery are looking for a Front of House Manager

This is a unique opportunity for an experienced professional to join a recently established, passionate and committed team to build on the success of re-opening and further develop our visitor experience offer. Reporting to the Head of Operations for Pitzhanger Manor & Gallery Trust (PMGT), the Front of House Manager is a key post responsible for delivering Pitzhanger Manor’s commercial and operational sustainability.

The post holder will manage a visitor services team who consistently deliver the highest standards of services and commerciality. The majority of this team will be volunteers and their motivation and management crucial to the Trust’s success.

Leading by example you will embody the can-do team culture within our front of house team that achieves efficient and effective long-term internal operations. The Visitor Welcome, gallery invigilation and Retail sales team are interchangeable, with the Visitor Assistants and volunteers working across all areas of the costumer journey except catering.

Reports to: Head of Commercial & Operations

Location: Pitzhanger Manor & Gallery Mattock Lane, London W5 5EQ

Salary: £25,500 – £30,000 (dependent on experience)

Deadline: Thursday 12th December at 12pm

Interviews: Interviews will be held at Pitzhanger Manor on Wednesday 18th December. 

Please download the full job description and person specification below.

Applications: Submit a CV (max. two pages) and covering letter (max. two pages) outlining your experience and suitability for the role to pitzhanger@pitzhanger.org.uk

Contact Us

PITZHANGER MANOR & GALLERY
Mattock Lane, London
W5 5EQ
Reception: 020 3985 8888
Office: 020 3994 0967
pitzhanger@pitzhanger.org.uk

Tuesday - Friday: 10:00 - 16:30
Saturday: 10:00 - 15:00
Sunday: 10:00 - 16:30
Monday: Closed (except bank holidays)

Last admissions one hour before closing

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