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Pitzhanger Manor & Gallery is looking for a Front of House Assistant Manager.

This is a unique opportunity for an experienced professional to join a passionate and committed team to develop our visitor experience offer. Reporting to the Front of House Manager, the Front of House Assistant Manager is a key post in supporting the commercial and operational practices at Pitzhanger Manor & Gallery.

The post will be vital to the continued development of an outstanding visitor experience team, who demonstrate the highest standards of service, as PMGT grows from its successful reopening in March 2019. The majority of this team are volunteers and their motivation and management is crucial to the Trust’s success.The Visitor Experience Assistants work across all areas of the customer journey (except catering) covering the visitor welcome, gallery invigilation and shop.

Leading by example you will embody the can-do team culture within our Front of House team that achieves efficient and effective long-term internal operations. The visitor welcome, gallery invigilation and retail sales team are interchangeable, with the Visitor Experience Assistants and volunteers working across all areas of the costumer journey, apart from catering.

Reports to: Front of House Manager

Location: Pitzhanger Manor & Gallery Mattock Lane, London W5 5EQ

Salary: £21,000-£23,000 per annum (dependent on experience)

Deadline: 7 October 2021

Interviews: Interviews will be held at Pitzhanger Manor week commencing 11 October, tbc

Please download the full job description and person specification below.

Applications: Submit a CV (max. two pages) and covering letter (max. two pages) outlining your experience and suitability for the role to with subject line FOH Assistant Manager

Contact Us

Mattock Lane, London
W5 5EQ
Reception: 020 3985 8888
Office: 020 3994 0967

Tuesday: Closed
Wednesday: 10:00 - 17:00
Thursday: 10:00 - 19:00
Friday - Sunday: 10:00 - 17:00
Monday: Closed (except for bank holidays)

Last admissions one hour before closing

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