Job Description

Location

Pitzhanger Manor & Gallery, Ealing Green, London W5 5EQ

Reporting to

Head of Programmes

Fixed Term

July 2026 until November 2026

Hours of work

Up to full-time (35 hours per week); open to discussing alternative weekly hours with a corresponding fee.

Salary

£33,000 (FTE) pro rata

Role

This new role will play a central part in the delivery of Pitzhanger’s Arts Council England-funded Community Participation Project, with a focus on engaging South Asian, Black, Afro-Caribbean and wider Global Majority communities in the London Borough of Ealing. Taking inspiration from our exhibitions and historic parkland, this project will celebrate the natural world through a mixture of workshops, drop-in events, family sessions and consultations, with the aim of bringing new and underrepresented audiences to Pitzhanger, as well as helping to build connections within our Borough.

Over a fixed term from July to November 2026, the role will design, deliver and evaluate inclusive consultation, co-creation, outreach and engagement programmes. Reporting to the Head of Public Programmes, you will grow existing initiatives, develop new ones, and build sustainable partnerships and community relationships that embed long-term, accessible change across families, young people and adults. Throughout the project, you will evaluate the performance and impact of activities and approaches, feeding into Pitzhanger’s ongoing development and creating a long-lasting project legacy.

We particularly encourage and welcome applications from people from backgrounds which are underrepresented in museums and galleries, including people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds and disabled people.

This is a flexible role, with the option to work full-time or part-time, with remote working opportunities considered.

Please note that the post involves some weekend and occasional evening working. We will also require an Enhanced DBS check.

To arrange an informal chat about the role, please email Richard Parry, Head of Programmes at richard.parry@pitzhanger.org.uk.

Key Accountabilities

Delivery

• Design, plan, promote and deliver participatory programmes that increase awareness and active engagement among priority communities, aligned to strategic and project goals.
• Build and manage relationships with local community groups and organisations through Pitzhanger’s Community Consultation Network and other initiatives.
• Undertake outreach and off-site engagement, alongside onsite engagement.
• Gather community feedback and insights and translate them into actionable recommendations for improvements to programmes and organisational practice.
• Recruit, brief, and manage freelancers and learning volunteers in the delivery of project activity.
• Work collaboratively with internal colleagues on all elements of the project.
• Develop and apply robust evaluation models; assess outcomes against plans and implement improvements.

Marketing

• Work with Marketing & Communications to create targeted campaigns for family and informal learning programmes.
• Grow GDPR-compliant contacts within target communities and groups.
• Maintain accurate event listings on the website and the Spektrix ticketing platform.

Operations and governance

• Manage administration for programme development, delivery, reporting, and KPIs.
• Ensure compliance with financial procedures, Health & Safety and Safeguarding policies.
• Contribute to working groups to develop and monitor policies and data.
• Stay informed on sector news and policy changes to keep programmes relevant and sustainable.
• Support wider Learning & Engagement goals, including “Every Child in Ealing.”
• Undertake other duties appropriate to the role as required.

Person Specification

Essential

• Programme facilitation: Proven ability to initiate and deliver co-created, intergenerational and grassroots creative programmes.
• Communication: Excellent interpersonal skills; empathetic communicator who builds trust with diverse audiences and stakeholders.
• Project management: Skilled in planning, budgeting, scaling delivery and tracking engagement metrics.
• Emotional intelligence: Strong conflict resolution skills; able to maintain psychologically safe, inclusive environments.
• Proactive: Ability to use initiative to reach target communities within the parameters of the project.

Desirable

• Experience: 3+ years in project management, community engagement, or participatory arts (or equivalent).
• Knowledge of the Borough of Ealing and West London.

What We Offer

The role comes with certain additional benefits, including Pitzhanger contribution to a personal pension scheme and staff discounts in Pitzhanger’s shop and two cafés.